Terms of service

Terms of Service

Overview

This website is operated by Minho & Ralph. Throughout the site, the terms “we,” “us” and “our” refer to Minho & Ralph.

Minho & Ralph offers this website, including all information, tools, products and Services available through this website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, referred to as the “Terms of Service” or “Terms,” including any additional terms, conditions and policies referenced herein or made available through hyperlinks.

These Terms of Service apply to all users of the website, including, without limitation, users who are browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions contained in this agreement, you may not access the website or use any of the Services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by publishing updates or changes on our website. It is your responsibility to review this page periodically for changes.

Your continued use of or access to the website following the publication of any changes constitutes your acceptance of those changes.

Our store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or jurisdiction of residence.

Alternatively, you represent that you are the age of majority in your state, province or jurisdiction of residence and that you have provided consent for any of your minor dependents to use this website.

You may not use our products or Services for any illegal or unauthorized purpose.

You may not, while using the Service, violate any laws applicable in your jurisdiction, including, without limitation, copyright laws.

You must not transmit viruses, worms or any code of a destructive or malicious nature.

Any breach or violation of these Terms may result in the immediate termination of your access to the Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that your content, excluding credit card information, may be transferred without encryption and may involve:

  1. Transmissions across various networks; and

  2. Changes made to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or contact through the website without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available through this website is inaccurate, incomplete or not current.

The material provided through this website is made available for general information purposes only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or current sources of information.

Any reliance on material made available through this website is at your own risk.

This website may contain historical information. Historical information is not necessarily current and is provided for reference purposes only.

We reserve the right to modify the contents of this website at any time, but we are not obligated to update any information except where required by applicable law.

You agree that it is your responsibility to monitor changes to our website.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend or discontinue the Service, or any part or content of it, at any time without notice.

To the maximum extent permitted by applicable law, we will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

Section 5 — Products or Services

Certain products or Services may be available exclusively online through the website.

These products or Services may have limited quantities and may only be returned or exchanged in accordance with our Refund Policy.

We have made every reasonable effort to display the colors, details and images of our products as accurately as possible.

However, we cannot guarantee that the display of colors or images on your computer, mobile device or monitor will be completely accurate.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services we offer.

All product descriptions, availability and prices are subject to change at any time without notice and at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for a product or Service made through this website is void where prohibited.

We do not guarantee that the quality of products, Services, information or other materials purchased or obtained through the Service will meet your expectations.

We also do not guarantee that all errors in the Service will be corrected.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us.

At our sole discretion, we may limit or cancel quantities purchased per person, household, customer account or order.

These restrictions may include orders placed using the same customer account, credit card, billing address or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, distributors or other unauthorized commercial buyers.

You agree to provide current, complete and accurate purchase, billing and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, payment details and credit card expiration dates, so that we can complete transactions and contact you when necessary.

For more information about returns, exchanges and refunds, please review our Refund Policy.

Section 7 — Optional Tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that access to these tools is provided “as is” and “as available,” without warranties, representations, endorsements or conditions of any kind.

To the maximum extent permitted by applicable law, we will have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion.

You should review and approve the terms under which the relevant third-party providers make their tools available before using them.

We may introduce new Services, features, tools or resources through the website in the future. These new Services and features will also be subject to these Terms of Service.

Section 8 — Third-Party Links

Certain content, products and Services available through our Service may include materials provided by third parties.

Third-party links on this website may direct you to websites or platforms that are not affiliated with, operated by or controlled by Minho & Ralph.

We are not responsible for examining or evaluating the content, security, accuracy or practices of third-party websites.

We do not provide warranties and will not have liability or responsibility for third-party websites, materials, products or Services.

We are not liable for harm or damages related to the purchase or use of goods, Services, resources, content or other transactions made in connection with third-party websites.

Please carefully review the third party’s policies, practices and terms before completing a transaction.

Complaints, claims, concerns or questions regarding third-party products or Services should be directed to the relevant third party.

Section 9 — User Comments, Feedback and Other Submissions

If, at our request, you submit specific materials, such as contest entries, or if you submit creative ideas, suggestions, proposals, plans or other materials without a request from us, whether online, by email, by postal mail or otherwise, these materials will collectively be referred to as “Comments.”

By submitting Comments, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those Comments in any medium, subject to applicable law.

We are under no obligation to:

  1. Maintain Comments in confidence;

  2. Pay compensation for Comments; or

  3. Respond to Comments.

We may, but are not obligated to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or which violates intellectual property rights or these Terms of Service.

You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, publicity or other personal or proprietary rights.

You further agree that your Comments will not contain defamatory, unlawful, abusive, obscene or malicious material, or any computer virus, malware or other harmful code that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate another person or otherwise mislead us or third parties regarding the origin of any Comments.

You are solely responsible for the Comments you submit and their accuracy.

We assume no responsibility or liability for Comments posted by you or any third party.

Section 10 — Personal Information

The submission and processing of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how Minho & Ralph collects, uses, stores and discloses personal information.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies or omissions.

These errors may relate to product descriptions, prices, promotions, offers, shipping charges, delivery times, transit times, inventory or product availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time.

We may also cancel orders if information within the Service or on a related website is inaccurate, including after an order has been submitted, to the extent permitted by applicable law.

We are not obligated to update, amend or clarify information within the Service or on any related website, including pricing information, except where required by law.

No specified update or refresh date should be interpreted as confirmation that all information within the Service or on any related website has been modified or updated.

Section 12 — Prohibited Uses

In addition to the other prohibitions contained in these Terms of Service, you are prohibited from using the website, the Service or its content:

  1. For any unlawful purpose;

  2. To solicit others to perform or participate in unlawful acts;

  3. To violate international, federal, national, state, provincial or local laws, regulations, rules or ordinances;

  4. To infringe or violate our intellectual property rights or the intellectual property rights of others;

  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate or unlawfully discriminate against another person;

  6. To submit false, fraudulent or misleading information;

  7. To upload or transmit viruses, malware or other malicious code;

  8. To collect, monitor or track the personal information of others without authorization;

  9. To spam, phish, pharm, pretext, spider, crawl, scrape or engage in similar unauthorized activities;

  10. For obscene, abusive, exploitative or unlawful purposes;

  11. To interfere with or circumvent the security features of the Service, the website, related websites, other websites or the internet;

  12. To attempt to gain unauthorized access to any account, system, network or portion of the Service.

We reserve the right to terminate or restrict your use of the Service or any related website if you violate any prohibited use.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from the use of the Service will always be accurate or reliable.

You agree that, from time to time, we may suspend or remove the Service for indefinite periods or cancel the Service without prior notice.

Your use of, or inability to use, the Service is at your sole risk, subject to any rights that cannot be excluded under applicable law.

The Service and all products and Services delivered through it are provided “as is” and “as available,” except where expressly stated otherwise.

To the maximum extent permitted by applicable law, the Service is provided without representations, warranties or conditions of any kind, whether express or implied.

This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

To the maximum extent permitted by applicable law, Minho & Ralph and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors will not be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages.

This includes, without limitation:

  • Lost profits;

  • Lost revenue;

  • Lost savings;

  • Loss of data;

  • Replacement costs;

  • Business interruption;

  • Similar financial or non-financial losses.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability or another legal theory and whether it arises from:

  • Your use of or inability to use the Service;

  • Products purchased through the Service;

  • Errors or omissions in content;

  • Content or products posted, transmitted or otherwise made available through the Service;

  • Any other matter relating to the Service or products purchased through it.

This limitation applies even if we have been advised of the possibility of such damages.

Because some jurisdictions do not permit the exclusion or limitation of liability for incidental or consequential damages, our liability in those jurisdictions will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Minho & Ralph and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from claims or demands made by a third party.

This includes reasonable attorneys’ fees arising from or relating to:

  • Your breach of these Terms of Service;

  • Your breach of documents incorporated into these Terms by reference;

  • Your violation of applicable law;

  • Your violation of the rights of a third party.

This provision applies to the extent permitted by applicable law.

Section 15 — Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, void or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be considered severed from these Terms of Service.

Such a determination will not affect the validity or enforceability of the remaining provisions.

Section 16 — Termination

The obligations and liabilities incurred by the parties before the termination date will survive the termination of this agreement where applicable.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms of Service by notifying us that you no longer wish to use the Services or by ceasing your use of the website.

If, in our sole judgment, you fail or we reasonably suspect that you have failed to comply with any provision of these Terms of Service, we may terminate or restrict your access to the Service without prior notice.

You will remain responsible for all amounts due up to and including the date of termination.

We may deny you access to all or part of the Services as a result of termination.

Section 17 — Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us through the website or relating to the Service, constitute the entire agreement and understanding between you and Minho & Ralph concerning your use of the Service.

These Terms supersede previous or contemporaneous agreements, communications and proposals, whether oral or written, relating to the Service, including previous versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms will not automatically be interpreted against the party that drafted them.

Section 18 — Governing Law

These Terms of Service and any separate agreements through which we provide Services to you will be governed by and interpreted in accordance with the applicable laws of the United States.

Mandatory consumer protection laws in the customer’s country, state, province or jurisdiction of residence may continue to apply where they cannot legally be excluded.

Section 19 — Changes to the Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by publishing updates and changes on our website.

It is your responsibility to periodically review the website for changes.

Your continued use of or access to the website or the Service after changes are published constitutes acceptance of the revised Terms of Service.

Section 20 — Contact Information

Questions about these Terms of Service should be sent to:

Minho & Ralph
Email: support@minhoralph.com
Website: minhoralph.com

We provide Services to you subject to the notices, policies, terms and conditions described in this agreement.

Before using any Service, you agree to comply with all rules, guidelines, policies, terms and conditions applicable to that Service.

We reserve the right to modify the website and these Terms of Service at any time, subject to applicable law.

Before proceeding, please read this agreement carefully. Accessing, browsing or otherwise using the website indicates your agreement to these Terms.

Website Content and User Conduct

You must not upload, distribute or otherwise publish through this website any content, information or material that:

  1. Contains bugs, viruses, worms, trapdoors, Trojan horses, malware or other harmful code;

  2. Is defamatory, threatening, obscene, indecent, unlawful, abusive, discriminatory or could result in civil or criminal liability under applicable law;

  3. Violates or infringes copyrights, patents, trademarks, service marks, trade secrets or other proprietary rights belonging to another person or organization.

Accounts and Passwords

Minhoralph.com may provide you with an account identification, username or password to access and use certain portions of the website.

Each time your password or account identification is used, the access will be treated as authorized by you unless you have previously informed us that your login credentials were compromised.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You must contact us promptly if you believe your account or password has been used without authorization.

Minhoralph.com is not obligated to investigate the source of account access unless required by applicable law.

Age Requirements and Limited License

By accepting these Terms through your use of the website, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.

If you are under 18 years old, you may only use the website under the supervision and with the consent of a parent or legal guardian.

Subject to these Terms, Minho & Ralph grants you a limited, revocable, non-transferable and non-exclusive license to access and use the website through your internet browser solely for personal shopping purposes.

You may not use the website for unauthorized commercial purposes or on behalf of a third party unless Minho & Ralph has provided prior written permission.

Any violation of this agreement may result in the immediate revocation of the license granted under this section without prior notice.